Shipping & Returns
Shipping
Domestic (Taiwan)
Standard Delivery (2-3 business days): NT$ 80
Express Delivery (Next business day): NT$ 150
*Free standard shipping on orders over NT$ 999.
International
Asia Pacific (5-7 business days): $15 USD
North America & Europe (7-10 business days): $25 USD
Rest of the World (10-14 business days): $35 USD
Taxes & Duties
Please note that all international orders are shipped DDU (Delivered Duty Unpaid). The recipient is responsible for all customs duties, taxes, and clearance fees.
Returns
Return Policy
We accept returns within 14 days of delivery. Items must be returned unworn, unwashed, and in their original condition with all tags attached.
How to initiate a return
- Contact our support team at [email protected] with your order number.
- You will receive a Return Authorization (RA) number and a shipping label.
- Pack the item securely and drop it off at the designated carrier.
Refunds
Once your return is received and inspected, we will process your refund to the original payment method within 5-7 business days. Original shipping fees are non-refundable.